Read Our Reviews For Top Rated Dealer In Dekalb, IL

Dealing with Dan and Ruben was absolutely amazing. They took what was a very stressful situation and completely turned it around. My family has been going to them since I was a small kid, so to say that these guys are truly amazing, truthful, and caring to their customers would be the understatement of the year. This town is truly blessed to have Tom Sparks Auto.

Came back to tom sparks in need of a new family vehicle and Ruben came thru and helped with everything quickly and efficiently on our purchase! Couldn't be happier with Tom sparks for sales and service!

Bought car from Brad and it was the best experience ever. What a great sales staff and service department!!!

Bought my first car from Tom Sparks and had a great experience! Ruben was an amazing help and walked me through the entire process!

Ruben is the best!

Although I did not buy a vehicle from here I did still have a good experience. I recommend those who are interested in buying or getting there car looked at to go here.

A pleasant car buying experience. The dealer ship put the used car in great condition. Friendly and knowledgeable staff.

Had a very great experience at Tom Sparks today very helpful and respectful, answered all my questions with no problem and got me in a vehicle all ready to go! Ask for Ruben Perez, Definitely helped me out today!

The service is outstanding at Tom Sparks Auto. Brad Mayo was very helpful and easy to work with. I would recommend them to anyone looking for a newer used car. You won’t be disappointed!

I just purchased my first car at Tom Sparks! I have very happy and pleased with my experience and look forward to buying future cars with them!

Everybody you talk to there is very helpful.Reasonably priced there's good people

Just bought my first car from Dan and Ruben at Tom Sparks!!!! 10/10 recommend! Nice easy and enjoyable time!

I have had only wonderful experiences with all of the folks at Tom Sparks. The Service Team has always treated me right when I’ve needed work on my car. They are honest and upfront and never give the run around. They are diligent and have a great turn around time. I also have to give a shout out to Brad and Ruben for helping me through the car buying process and really helping out in so many ways. The whole team really goes above and beyond. They are always so pleasant to work with!

I would definitely recommend Tom Sparks Auto. The staff there were kind, courteous, knowledable, and honest. My car needed a new transmission. During the inspection they informed me I had a bad fuel injector as well. They serviced my vehicle replacing my transmission and the fuel injector. After they serviced my car I didn't have all the cash needed to pay off the maintenance on my car. However, they let me do a payment plan in order to pay off my car. I'm very satisfied with their services, great place to go and reasonable pricing. I will definitely keep going to them to get my car serviced.

We had a fantastic experience at Tom Sparks Auto. My wife and I bought a used vehicle that was spotless, runs great, and perfectly fits our needs. Our salesman, Dan Gailey, was outstanding—customers love him so much they even bring him food to show their appreciation! We’re thrilled with our purchase and will definitely be back for future vehicle needs. If you’re looking for a quality used car, truck, or van, we highly recommend checking them out!

I've been bringing my cars to Tom Sparks for service for around 30 years and have bought several cars here over that time. They have always taken care of me in a courteous and professional manner.

(Translated by Google) I bought a car at Tom Sparks, it's a very nice car. I'm happy with the good service from Mr. Ruben, very kind, very patient. I recommend him. He treated me very well. (Original) Compre un carro en Tom Sparks muy vonito mi carro estoy feliz contenta con el buen trato del señor ruben muy amable muy paciente se los recomiendo me atendió muy bien

This is our 2nd car & we've had all our work done here on our cars. Best place in town!!! Many thanks to Dan, Reuben, Bob (service), & Carol & Nancy (office). They TRULY work for the customer!! Thank you!!

This is a long one, but worth it for anyone who doubts auto repair businesses. First and foremost my fiancé and I cannot stress how amazing the employees at Tom Sparks are. We had received service at a big chain company where everything that could go wrong would. They did the normal predatory practice of tacking on services and repairs when my fiance went in, but a different quote when I took the car in. We eventually went for a “simple” oil leak repair (bad choice) and 3 weeks afterwards we took it back to that shop because it was still leaking oil. The return quote turned into $4000+ worth of “repairs” after they had touched it. We were at our wits end when someone recommended reaching out to Tom Sparks. I called in and spoke to (I believe) Bob in the service center. While I never got to speak to Bob in person he was nothing but wonderful. When addressing these issues he assured me that they would do a thorough assessment to make sure that the previous shop was correct in their diagnosis of our issues. He had confirmed that there were issues with the specific part, and even then went above and beyond to address small issues we were unaware of. Not once in speaking with Bob did I feel that he was treating us like “just another customer”, he was clear and concise with their diagnosis, and assured me that they would do everything they could to help us. Not only was their pricing MUCH lower than the big chain, but they treated us like real people and were extremely helpful. IM NOT DONE YET AND NEITHER WERE THEY! The service team got the part in and went to work. I soon received a call stating that while they were preparing to replace the part ($1500 repair give or take), they noticed that our leak could’ve been from a simple O-Ring on that part. Bob asked me if it was okay that they tackled the cheaper options first, as it could’ve been the fix to our issues. Naturally I was ecstatic as we are soon getting married and money is tight. The repair came out to $400, and EVERYTHING is now working perfectly. (Other issues popped up because of the previous shop, so it wasn’t just an O-ring replacement). Long story short, I cannot stress enough how great everyone was and is, at Tom Sparks. I firmly believe that they are a diamond in the rough when it comes to auto repair shops. They take care of their customers and I will only trust them with my fiancé’s vehicle from this point forward. I just want to say thank you so much to everyone there, you have no idea how much that meant to us, and how grateful we are. SUPPORT YOUR LOCAL SMALL BUSINESSES!

Great customer service!! Ask for Ruben he’ll help you out and get the best deals for you!!

The service department is the best of the best. I will always trust Bob. I live an hour and a half away, and I will make the drive for repairs. They are so transparent and will NEVER push for a repair you don’t need. They quoted a costly transmission repair for me and actually recommended I pass on the repair due to the cars age. They prioritized my needs over a 2k repair. $40 for the inspection and they cleaned my floor mats. Just above and beyond!!!

I had the pleasure of meeting/working with their salesman Dan Gailey. I was a little apprehensive prior to going into Tom Sparks, mainly because I don’t buy cars from dealerships. However, I had also received numerous reviews from family and friends telling me about their own excellent experience from Tom Sparks. I had all those preconceived notions about shady car dealerships and was happy that this place, and Dan, were the opposite of what people think of when they think of car dealerships. I never felt any sort of pressure from Dan to buy my vehicle. Instead, Dan laid out the numbers right away. There were no hidden fees. Dan also presents himself in a very respectful manner. I felt like if I would have walked away and not purchased my vehicle, Dan would’ve just shook my hand, maybe asked me to grab a beer, and tell me to have a great weekend. I will recommend this place to anyone who is looking for a vehicle from a car dealership where you feel like the people there are normal and easy to work with.

Just bought a new GMC Terrain from Brad. And everything was fantastic!

My husband and I were referred by his aunt who has been going to this dealership for years! Tom Sparks Auto were understanding and very helpful. My husband and I were under a short timeframe and the kindness and supportive nature that we receive was greatly appreciated. Dan and Ruben were awesome, they both helped us and guided us through the process and answer all of our concerns and questions. It was such a wonderful experience. No pressure at all from either of them. We will definitely be going back in the future of needing another vehicle or just the maintenance on our vehicle. Thank you again for all of your kindness and making this experience go very smoothly.

One of the best auto sales shops and mechanics we have worked with. Fast and kind service. So happy with our new car!

Bought my first car from a dealership here and it was smooth and painless! Brad and Ruben are awesome and a pleasure to deal with. Will come back for my next vehicle purchase!

Mark is awesome. Goes above and beyond. Just got off the phone with him.

I bought 2 cars from Tom Sparks Auto and Brad Mayo. Wonderful place and the customer service is amazing!

Brad and all of the staff at Tom Sparks were very helpful throughout the buying experience!

What a wonderful experience! Great group to work with. The entire staff is amazing!

Tom Sparks is a great place to both buy a car & get your vehicle serviced! My wife has been going here since she was a teen. She and I have bought 2 cars from them & she bought 1 before as well. All purchases with Ruben have been smooth & easy — no hassle. The service department is honest & takes care of the cars well. Bob and Marc ensure the cars are running well. Ryan does great work as well. Definitely trust them with your vehicles — we wouldn’t go anywhere else!

I love this place! They treat you like family and act like a hometown dealer! Excellent service and excellent people! I've bought 2 vehicles from here. I'll definitely be back!

Great buying experience.

Did a great job doing a oil change and checking my 2017 Elantra Limited out

After a month of bad luck and overly aggressive dealerships, I found Tom Sparks Auto. I worked with Brad Mayo to purchase my new car. He made it extremely easy and worked with both myself and my family. I bought the car out of state and had to arrange a number of factors and he made the a process a smooth one. Brad and the Tom Sparks auto team made everything very easy and their communication was excellent. They're very easy to work with. I'd highly recommend going through Tom Sparks Auto for a new vehicle!

Brad has helped me purchase 3 cars and has always worked very hard to get the car or truck that fits what i was looking for! They have great customer service!

Always the best service in town! I would recommend them for maintenance and sales. Brad Mayo sold us our RAV4 and we absolutely love it!

Bought my car with Ruben and he was great!!!

We just bought a car from Ruben and it was one of the the easiest and most positive experiences we've had. He turned what was a difficult day into something positive. He took his time explaining everything step by step, but most of all treated us like family.

I have been a customer for 20 years every one I have deal with at Tom Sparks always easy to work with . They really have excellent quality vehicles

Tom Sparks Auto is and great car dealer and makes the experience of buying a car or getting your car serviced hassle free

AMAZING!!! We were traveling and picked up a screw in a tire. Called after hours and Ruben answered our call. Although service had left for the day, he said he would put the spare on at least. (The pressure had not dropped any more so we just waited). We arrived just after opening the next day (they were already working on vehicles), and they assisted us right away. We waited in their super clean waiting room and enjoyed a cup of coffee and some great conversation. This was some of the best SERVICE we have experienced and we HIGHLY recommend them. Parking lot is large and easy to navigate too! GO SEE RUBEN and the SERVICE DEPT at Tom Sparks!!!

Absolutely loved our experience at Tom Sparks. Dan set us up with a great family car and answered all our questions. They are not pushy for you to make a purchase at all, but they are very informative, which I loved! 10/10 would recommend.

Ruben is the best! He was very helpful and did everything he could to get me in a new car

Just purchased a beautiful used nissan rogue. Excellent customer consideration. Our salesman Dan was very honest and fair. Very pleased with our experience very friendly and efficient. Would recommend highly to anyone interested in a new car.

Great place to get a car! Super nice salesman. Bringing my dad over to get him a car also.

Five star customer service! My wife and I just purchased a vehicle from Dan and Ruben. From first contacting them and later driving our new ride off of their lot, the experience was nothing but satisfying. It’s not often you see a salesman who has been there for 30+ years and a manager 20+ years. That says a lot about the integrity and reputation of a dealership. We drove almost 3 hours to look at this vehicle. Dan and Ruben made it worth our while. I highly suggest anyone looking for a late model vehicle to make the drive there. They are top notch in our opinion and we have bought many vehicles over the years. Thank you Tom Sparks Automotive!

Hands down my favorite place to purchase vehicles and get my vehicles worked on. Always fair and honest work. I wouldn’t trust anyone else. Brad Mayo is a fantastic salesman who really listens and doesn’t pressure. It is a great feeling walking in and feeling like family. Thank you for all you do!

Dan is the man!!!!

We flew in from Colorado to buy a truck from Ruben, who picked us up from the airport, and had us back on the road with a beautiful vehicle in less than an hour! Perfect experience.

We love Tom Sparks Auto and will continue do our vehicle purchases with them have had several over the years now along with family!

I can not recommend this place enough. The entire experience felt like a casual conversation. They were not pushy or gimmicky. Dan Gailey was wonderful to work with and made the entire process very easy for a first-time buyer. Best of all, a lot of the people who work there have been there for decades, and there are no hidden fees! They are transparent on prices, and the price you see is the price you get. Definitely check them out for your next vehicle. This place is the epitome of integrity and legitimacy in the car sales industry.

I’ve been coming to see Ruben for 10 years now and he’s helped me a lot to find all sorts of vehicles for my family/friends.

Ruben helped me out and got me into a great car! Thank you! Really good people with a long reliable history with my family!

Great experience with Ruben and Dan!!! Will be back!

We bought a Buick Encore a couple of weeks ago. The experience working with Dan Gailey was very rewarding.. We love our car.

I have had nothing but good to say about my experience with Tom Sparks in Dekalb the salesman was friendly and very helpful would recommend them to others who are looking for a good used car at a fair price

Great technicians and service. Always makes time to service my vehicle! Grateful for a good mechanic in town.

Very nice people and easy to buy the car I wanted

I had a great experience when purchasing my new Toyota four runner. Dan took the time to show me the features that came with the car. Rueben was thorough with the paperwork. Smooth process with purchase

Great experience at this dealership, Ruben did a great job!!

(Translated by Google) I was very satisfied with my car purchase! If you're looking for a car, ask for Mr. Ruben. (Original) Quede muy satisfecho con mi compra de mi auto! Si buscan algun auto pregunten por el sr Ruben

I bought my last 2 cars from Tom Sparks Auto. Loved working with Ruben and the team! No pressure, down to earth, reliable. Transparent every step of the process. I highly recommend going to Tom Sparks Auto for your used car purchase.

Wonderful staff! Loved Ruben and Brad! Buying experience was top tier! Definitely recommend.

They did a great job and were very helpful in purchasing my car. I’m very happy. I would recommend them to everyone I know.

Everyone was very friendly and helpful

Great truck great price!

Brad Mayo was upfront and made buying a car easy. For the best deals and buying experience always ask for Brad.

Best in town!! Super helpful and nice. Brad and Ruben made our car buying experience super easy and walked us through the whole process.

1st time at a dealership and couldn’t have chosen a better dealership than Tom Sparks! I highly recommend asking for Ruben or Brad for your car needs.

We always go to Tom Sparks. 30+ years we've been treated great! They have quality vehicles, always!

Amazing experience found this place online while shopping for a new vehicle. Called and Dan stated that he would hold the vehicle for us. We drove over two hours to see it. From the moment we walked in we felt welcomed. Over all great experience. Dan and Ruben were awesome would highly recommend!

(Translated by Google) If you are looking for a car, ask for Rubén Pérez at Tom Sparks. He provides excellent service in Spanish and will help you with any questions you may have regarding the car you want to buy. I recommend him. He is an excellent person and very professional in his work. (Original) Si buscas un carro pregunta por Rubén Pérez en Tom sparks, el t brinda un exelente servicio en español y te brinda la ayuda en cualquier duda que tengas relacionado a el carro que quieras comprar lo recomiendo una excelente persona y muy profesional en su trabajo

The service department for Tom Sparks is second to none! The organized way the whole team processes everything to get the job done right is fair, honest and just a great experience. Bob and the team has helped me out in a few binds now and has made me trust again. Everyone I have met and or dealt with leaves me feeling respected and special. Keep it up guys and thanks!

I received great service and was treated like a king

(Translated by Google) I really liked the way Ruben treated me. If you want to be treated well and with respect, ask for Ruben. (Original) Me gusto mucho como me trato Ruben. Si quieren que se les trate bien y con respeto pregunten por Ruben.

Amazing experience and ask for Ruben. He was very helpful.

Great honest dealer

(Translated by Google) Excellent service! (Original) Excelente servicio!

We’ve worked Dan and Ruben for decades and receive excellent service each time. We’ve loved each vehicle we’ve bought from them. They treat us like family. We’ll be back for service to our new Jeep Compass!

Ruben is great to work with. Friendly, approachable, honest, and willing to go out of his way to help his customers. We have come back many times to buy our vehicles at Tom Sparks from Ruben!

I got a 5.0 with alot of help with these guys at Tom Sparks. Of course I'm happy thanks guys for all your hard work and dedication.

(Translated by Google) I loved how Rubén treated me. I recommend that you come buy your car here. (Original) Me encanto como me atendió Rubén se los recomiendo que vengan a comprar su auto aqui

Their service department is honest and affordable. I would highly recommend.

These guys are awesome! I drove up from Delray Beach Florida to DeKalb over Christmas New Year's and I needed two front tires when I got there. They sold me the Goodyear Assurance and that is the sweetest tire for bumps that I've ever driven. I've been driving Michelin and Bridgestone's for the past 40 years for their good mileage. If I get decent miles on these Goodyear's I'm never going back! And what's more, those guys took my Ford Explorer in at 8 in the morning January 2 to check out what I thought was a transmission fluid leak. They made sure I was good for the ride home and they only charged me 20 bucks! Good Lord here in South Florida it would have been $120 just to put it up on the lift!

Experience was great. Not push to buy a vehicle. They will let you test drive more than 1 vehicle. Very friendly staff. Very satisfied. Have bought multiple vehicles from Tom Sparks. Ruben is friendly and helpful with financing.

Best buying experience I have had! They were very transparent with costs and fees. The car was actually priced as it was advertised with no added extra fees. Brad, Daniel, and Reuben were all so nice and helpful. They were not pushy at all. The whole business makes you feel comfortable. I didn't feel like I was being jerked around while talking with anyone here. 100% recommend this dealership to anyone looking for a good car.

Friendly staff. Honest people.

Was a very painless process here at Tom Sparks. They were very friendly.

Once again I hit the jackpot at Tom Sparks Auto. I needed an auto immediately and I wanted an SUV if possible. Brad took care of everything. I got a great SUV at a very nice price with all that I had hoped for. I bought a car from this dealership in 2005 and it was the best. If you want a fantastic auto for an extremely reasonable price with a salesperson that isn’t pushy and yet really listens to you and cares about you, then this is the place for you. The only downside was the gas. Every other place I have purchased a vehicle has always given me my new car with a full tank of gas. I drove my new SUV out of the dealership lot with less than a half tank. Oh well, it is a small price to pay for all the other positive attributes.

Let me tell ya here at Tom Sparks they are the best all around people are great here. What was going to be about $6,000 job at at the local Chey dealer only cost me $1,000 here . I'm very happy and I'd recommend Tom Sparks to anyone.

I made appointments for oil changes to my vehicles and was very satisfied. Reasonable prices and quality work was done to my satisfaction. I'll return when I need future repairs.

Tom Sparks Auto is our 'go-to' for auto sales and service! We are always very satisfied with the vehicles we buy here, and their service department is second to none!

Ruben welcomed us to Tom Sparks with a smile and treated us professionally and fairly. Can’t beat the transparency- you can’t find that anywhere else!

Great experience. We have bought a majority of our cars from them and they're great people.

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We bring our cars here for service they are a great group of guys. Ruben has been nothing but amazing with us every time we want to buy a new car. Been coming here for over 12 years now and we will continue to be visiting here for all our car services.

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Brad did a wonderful job.

Great experience, easy as can be. FRIENDLY , very patient and some great personalities there as well. Really Great place.

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Bought a car back in 2015 with the help and guidance of Brad and when it was time to start the process again in 2022, I had to go back! Brad took the time to look for me and found my new Honda! Great people working here! Special recognition to the guys working in Service, they have done great work on my Ford and I will be retuning with my new car for sure!

Hey Brad I goofed it up somehow. I never got in. Can you resend it. Mary

We had my daughter’s car towed to Tom Sparks Auto when it died on the highway. The staff there are top notch! Bob diagnosed the problem within 30 minutes and gave us our options. They charged a reasonable diagnostic fee. When we received the news the transmission was the issue and we decided not to replace it, Brad was super helpful in assisting us with recycling. Great communication and a trustworthy business- highly recommend!

We had an amazing experience buying our newest vehicle from Tom Sparks Auto. Brad worked with us from start to finish to ensure we were happy and comfortable with our purchase and left with no question unanswered. We will recommend to all of our friends and family!

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Loved the experience! Walking out with the perfect car for me and my family!

(Translated by Google) 100% recommended, Ruben is an excellent person. (Original) 100% recomendado Ruben excelente persona.

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Brad was fantastic! He helped us with everything, and made us feel right at home.

(Translated by Google) We recommend them 100%, they provide excellent service, you can ask for Mr. Ruben Perez. (Original) Lo recomendamos al 100% dan un excelente servicio pueden preguntar por el señor Ruben Perez.

Love this place. We have been doing business with them for years and will continue to. Ruben and Dan are our go-to guys.

(Translated by Google) Ruben helps you with all your questions and advises you so you can make the best purchase. (Original) Ruben te ayuda con todas tus dudas y te aconseja para que hagas tu mejor compra

Have bought 5 cars from here great people

Brad Mayo was a great help! We bought a extended warranty and he helped us every step of the way. Smooth and easy to deal with.

Ruben and Dan are very gentlemanly and helpful. This was my first car purchase and I high recommend this place.

This is the most honest car repair/tire repair in Dekalb County. I took my vehicle in because a few months ago I had a nail in my tire. I had it repaired at another location but the last couple of days the leak had gotten worse. I was told I would need to replace all 4 tires by other places. I took it to Tom Sparks to get all 4 tires replaced. Bob Beckman the Service Writer at the shop found the tire had another small leak and they were able to fix . He want out his way to make sure I didn't have to spend all this extra money for new tires. Any other place would have changed all 4 tires with out trying to help the customer. If you need a honest and reliable auto shop come to Tom Sparks Auto. They gained a new customer in me. I will definitely recommend them to all my family and friends. Thank you

Toms sparks auto is amazing. We came to find our new family car and left with it. This is now our third car we have bought with them and will definitely continue coming back. Nancy and Ruben are wonderful to work with and have exceptional customer service.

Ruben was my Son's Salesmen, he was courteous, and very easy to talk to. there was no pressure to sell, plus he was very reassuring to my Son's inquiries, and expectations, got him a great interest rate too... I definitely would recommend any one to shop at Tom Sparks Motors.

Great service and very patient I walked in on a Saturday with my car for a trade in not thinking I was going to walking home with a brand new truck great prices and great communication I highly suggest Tom sparks!!

Wonderful service, amazing sales staff, Ruben was extremely helpful. Being a full time student/employee and first time buyer I really needed help and everyone was great. Highly recommend, great prices for both cars and services!

(Translated by Google) Very nice cars and Mr. Rubén is very kind and provides excellent service; I recommend you go and visit him. (Original) Muy bonitos carros y una amabilidad del sr Rubén ,un trato muy bonito les recomiendo que pasen a visitarlo

Brad made it easy. I made a online appt to see my Cadillac , came in and they let me take it for a drive right away. One thing I like is they let you take the car alone. No sales pressure at all. Brad was easy to work with and purchase was made. This is my 2nd Purchase from them. Well recommended.

Brad, Ruben and everyone at Tom Sparks really helped me find a great car and went the extra mile to make sure everything was taken care of. I absolutely love my new car and owe it all to their hard work and dedication to my needs. Thank you so much to everyone who helped make this possible for me and I would recommend Tom Sparks to anyone needing a new car! Go see Brad and tell him Andy sent ya 👍

(Translated by Google) The best service in the world! The service is great, the cars are great, and they speak Spanish ☺️ (Original) El mejor servicio del mundo! La atención es muy buena, los carros tambien y hablan español ☺️

Called the day before for a head light issue all done in 50 minutes so happy with these guys so friendly and nice best in dekalb thanks y'all

(Translated by Google) I liked the service here and how they treat you. I highly recommend it. (Original) Me gustó el servicio aquí y como te atienden lo recomiendo mucho

(Translated by Google) Very good service. Recommended, the vehicle is in very good condition. (Original) Muy buen trato. Buen servicio Recomendado el vehiculo en muy buenas condiciones..